People, Technology and Innovation… 
   ...HealthServe’s Foundation of Success

People

To many companies, people are many things. At HealthServe, people mean customer service. Whether the issue is claims follow-up, customer questions, insurance company communications or client concerns, HealthServe’s highly-trained staff reaches out to meet and exceed the expectations of each and every client. Our dedication to customer service transcends the fire service; no matter where you are located or no matter what your department’s organization is, you can be assured that all HealthServe personnel will serve your staff and your citizens with courtesy, respect and professionalism.

The Fire/EMS Executive Staff possesses over 100 years of aggregate fire and EMS experience…bringing an unsurpassed level of professionalism, dedication and integrity to the billing industry. The experience of our fire service professionals coupled with the financial expertise of HealthServe’s senior partnership of CPA’s provides a powerful combination of talent that is unmatched in the industry…both regionally and nationally.

Technology

HealthServe continues to lead the way in technology; whether the challenge is communications or information retrieval. Our RunSaver Cache EMS platforms aid clients in EMS reporting and allow EMS professionals to enter information at the fire station, hospital or in the field. Furthermore, we electronically integrate with many of the leading fire and EMS software platforms available to the fire service allowing for seamless integration of patient demographic and treatment information.

Innovation

Innovation is a key to success and at HealthServe, we are constantly “pushing the envelope” to improve services available to our customers. Our proprietary SureReview process of reviewing claims and settling claims in arrears is producing positive results unmatched by other billing companies. Additionally, our electronic remittance program allows all HealthServe customers to receive payments electronically from all federal providers as well as all major private insurance carriers.